Canadian airlines outdo U.S. rival's on-time performance

  • http://network.nationalpost.com/np/blogs/fpposted/archive/2008/02/12/canadian-airlines-outdo-u-s-rival-s-on-time-performance.aspx

    The U.S. Department of Transportation released its annual Air Travel Consumer Report last week, which tracks the on-time performance and the number of consumer complaints filed against U.S. airlines at North American airports.

    While the U.S. Government mandates that the on-time performance of its airlines be reported and released to the public, no such rules apply to Canadian carriers.

    This got us wondering how the country’s largest carriers stacked up against their U.S. competitors. While the Canadian government doesn’t track the on-time performance of Canadian carriers across North America, our friends at Flightstats.com do.



    Air Canada’s mainline, which has the largest international network, including the troubled New York-area airports, turned in the worst on-time performance with only 70.91% of its flights arriving on-time at North American airports last year, down from 75% in 2006, according to Flightstats.


  • These numbers mean nothing.

    If you want them to mean something, find out why those flights are late -- was it due to weather? Winds? Was everyone else affected??? Or was it due to a plane breakdown?

    These numbers are very meaningful as they cover a 2 month period, not just a week that happened to have some bad weather. The biggest problem for these flights are the seasonal winds which are not properly accounted for in the schedules.


  • Anyone who books a tight connecting flight after a 9+ hour flight to a country where they will need to clear immigration, with no backup plan, is going to get what they are going to get.


    There is no need to clear immigration for any connections at HKG.
    There is no need to clear immigration for the vast majority of connections at NRT.


  • These numbers mean nothing.

    If you want them to mean something, find out why those flights are late -- was it due to weather? Winds? Was everyone else affected??? Or was it due to a plane breakdown?


  • [QUOTE=tcook052;9239117]http://network.nationalpost.com/np/blogs/fpposted/archive/2008/02/12/canadian-airlines-outdo-u-s-rival-s-on-time-performance.aspx

    ...... no such rules apply to Canadian carriers....
    .

    Oh! :eek: Apparently having only 1.5 airlines doesn't really help Canada in on-time ratings either!


  • We were blessed by a particularly benign couple of winter months, while DEN and ORD and even ATL got hit pretty hard so weather really does impact airlines operations in a way that is pretty much beyond the control of the carriers. This makes these figures interesting but requiring of context or they can be quite misleading.


  • On time performance would be the most likely cause for me to stop flying Air Canada. The regularity of delays on flights from Toronto to Asia is particularily bad. During November through January flights to Asia are routinely 30-45 minutes late even with an on-time departure.


  • Anyone who books a tight connecting flight after a 9+ hour flight to a country where they will need to clear immigration, with no backup plan, is going to get what they are going to get.
    People don't think of that stuff.


  • I'm not suprised; my flights never leave on time, but always arrive on time bc AC schedules in 30 more minutes than they really need for the flight time.


  • Good luck to anyone with a tight connection on any of these flights!

    Anyone who books a tight connecting flight after a 9+ hour flight to a country where they will need to clear immigration, with no backup plan, is going to get what they are going to get.


  • Hong Kong bound passengers from Toronto do not have a lot of good choices when it comes to ontime performance.

    From Flightstats.com.
    AC YYZ>HKG 28%
    CX YYZ>HKG 48%
    UA ORD>HKG 56%

    For the record I insist on at least a 2 hour connection time on my trips to Asia.


  • Here is Air Canada's current record on flights to Asia from Toronto as reported by Flightstats.com.

    AC15 YYZ>HKG 17/61 ontime = 28%
    AC1 YYZ>NRT 23/42 ontime =55%
    AC31 YYZ>PEK 20/35 ontime =57%
    AC87 YYZ>PVG 10/27 ontime =37%
    TOTALS 70/165 ontime=42%

    Good luck to anyone with a tight connection on any of these flights!


  • These numbers are very meaningful as they cover a 2 month period, not just a week that happened to have some bad weather. The biggest problem for these flights are the seasonal winds which are not properly accounted for in the schedules.
    There is absolutely no context to those numbers. That's the point.

    For example, did UA, AA, NW have problems on the pacific routes as well on all those days AC was running late?

    It's not always black and white.







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